It is hard enough to mobilize people to row in the same direction when they know where they’re going. When they don’t understand or internalize the destination, that’s the recipe for a whole lot of inefficiency. I have worked for and with many organizations where you could ask five different people about the strategic priorities and get five different answers. One culprit? Not repeating our messages enough.
Many of us know we need to keep repeating the message long after we think we’ve done enough if we want it to stick, but who has the time to create more change communications and hold more meetings about a change when calendars are full and we have so much else to do?
Here’s an approach that has worked for me: weave change communication into the meetings and presentations you already have on your calendar.
What does this look like?
At one organization, I was building a new team from the ground up, which meant I was responsible for building awareness and understanding of this new function’s strategic role in the organization while also actually doing the work.
For 18 months, every presentation I gave in that organization started with the same slides: a recap of the team’s strategic priorities, why they mattered, and an updated implementation timeline.
In smaller meetings, I would share those same slides with even less info and quiz teams to fill in the blanks.
In 1:1s, I used a running agenda template organized with headers for each strategic priority. The goal was to explicitly connect the dots between individual work and where we were headed.
Instead of holding standalone meetings about the team’s strategy, I used every other meeting as an opportunity to reiterate this message.
Before your next meeting, ask yourself
If a new team member started tomorrow, what would they need to understand about where the team and org are headed to be effective?
How might I work that context into one unexpected meeting on my calendar this week?
Read on for how to put this into practice.