I used to work at a nonprofit where teams had a weekly meeting to identify students who needed support. The performance data were printed on the agendas, but conversations were driven by anecdotes and hunches far more than numbers.
Over time we made some important changes:
- We made richer contextual data more easily accessible
- The leader embedded links to pre-filtered dashboard views directly in the meeting agenda for staff convenience
- Teams built data review time into the meeting before the conversation started
The result? Students who had fallen off the radar made it into the conversation, even if they weren’t top of mind before the meeting.
If you want your regular meetings to be grounded in data, here are three ways to set yourself up for success:
1. Give people easy data access and time to process. Share in advance, or build plenty of time into the meeting to review together. If people see numbers for the first time while you’re already asking for input, you’re unlikely to get their best thinking.
2. Make contextual data points available. Link supporting information, summarize what’s changed since last time or have someone on point to answer questions.
Why? Imagine your team’s goal is 85% and you’re currently at 60%. You’re well below target. But the meeting conversation (and intervention) will be very different if you were at 90% last month and slipped vs. if you were at 40% last month and have climbed.
3. Set the norm: cite data for every comment. Anyone in the room can ask, "what data point is suggesting that?" It builds shared accountability and empowers the group to keep each other honest. It's OK to share an anecdote, but let's call it one!
Before your next recurring meeting, ask yourself
How accessible is the data people need to review?
How will attendees get the context they need to use the data?
What norms do we have, or need, for data-driven conversations?
Pick ONE improvement to experiment with in the next week based on the answers.